FAQs
Frequently Asked Questions
Everything you need to know about CoachDirect’s services, pricing, and coaching process.
Booking & Scheduling
How do I book a Coach?
Simply reach out via our WhatsApp agent or click ‘Book a Coach’ on our website. Provide the activity name, your location, preferred schedule, and training objective. We’ll match you with a certified coach within 24 hours.
Can I choose my preferred coach?
Yes! Once we share coach profiles with you, you can select the one that best fits your requirements, availability, and budget.
Can I reschedule or cancel a session?
You can reschedule or cancel up to 12 hours before your session at no extra charge. Late cancellations may incur a partial fee of 50% of the session fee
How far in advance should I book?
We recommend booking at least 48 hours in advance to ensure coach availability. However, same-day bookings may be possible depending on coach schedules.
Can we agree on a fixed schedule like which days of the week?
Absolutely, we can work on a monthly package where we agree on the fixed schedule. This is not only more convenient but also more economical.
Pricing & Payment
What are the coaching fees?
Our indicative pricing is: Online sessions at $15 / AED 50 per hour, and Onsite sessions at $40 / AED 125 per hour. Exact fees may vary based on the coach’s experience and the specific activity.
What payment methods do you accept?
We accept PayPal in both USD and AED.Â
Do you offer package discounts?
Yes! We offer discounted rates for monthly or bulk session packages. Contact us via WhatsApp for customized package pricing based on your needs.
Is there a trial session available?
Absolutely! You can book a single trial session at regular rates before committing to any package. No long-term commitment required.
Do you have a refund option?
Generally, no! However, please do provide us detailed feedback on why you are asking for a refund and we shall ensure to work on the feedback in a positive attitude.
Coaches & Training
Are your coaches certified?
All our coaches are certified professionals with verified backgrounds, relevant qualifications, and at least 3 years of coaching experience. We conduct thorough background checks before onboarding.
What activities do you offer?
We offer coaching in Fitness, Chess, Yoga, Dance Fitness, Badminton (onsite), and Football (onsite). We’re constantly expanding our activity roster.
Do you provide online coaching?
Yes! We offer online coaching for Fitness, Chess, Yoga, and Dance Fitness at $15 / AED 50 per session. All you need is a stable internet connection and some space.
How long are the coaching sessions?
Standard sessions are 60 minutes. We can customize as per your needs and intensive training sessions can be extended to 90 minutes.
Can coaching can be done at my home?
Absolutely! That’s our specialty. Our coaches travel to your home, community, or preferred location for onsite sessions.
How do I track progress on my coaching?
When you subscribe to a package, we create a login for you in our web portal so you can track the coach attendance, the coaching plan and your payment details.
For Schools & Organizations
Do you provide coaching for schools?
Yes, we offer comprehensive sports coaching and PE programs for schools including structured curriculum, after-school clubs, and inter-school tournament management.
Can you organize corporate wellness events?
Definitely! We specialize in corporate wellness programs including on-site yoga/fitness sessions, sports day events, team building activities, and employee wellness challenges.
Do you serve communities and residential complexes?
Yes, we provide community coaching programs including weekend camps, multi-sport programs for children, adult fitness groups, and community sports leagues.
How do we partner with CoachDirect?
Simply reach out to us via email at info@coachdirect.me or through our WhatsApp agent. We’ll schedule a consultation to understand your requirements and create a tailored proposal.
Still have questions?
Our team is happy to help. Reach out anytime via WhatsApp or email.